Problemas con la tienda Choices Direct UK

Ayer hice un preorder del pack de James Bond, que sale el 17 de julio. Bien, hoy me mandan este email:

Thank you for your recent order.
Unfortunately we have been unable to obtain clearance on your card.

This may be due to incorrect card details, insufficient funds, random security tests performed by your bank, or if your invoice address does not match exactly with that which is held by your bank. Please contact us by telephone on 0870 4003838 (or on 0044-1733-236800 if calling from outside the UK) as soon as possible to verify your details as unfortunately we cannot see any details that you may update online.

If we have not heard from you within 7 days we shall cancel.

Thank you for shopping with Choices UK.Com

www.choicesuk.com

¿Pero como coño me quieren cobrar ya por un artículo que sale el 17 de julio, cuando en la propia página dicen que cobran en el momento de realizar el envío. Joder, soy incapaz de comprarme el dichoso pack, problemas en Play y ahora con Choices Direct. ¡Ya estoy hasta los cojones!