Bueno, pues de momento, siguen investigando. Esto me han contestado ( al menos han demostrado estar detrás del asunto ):

"Hello,

I'm writing regarding your query about the languages and subtitles of "Skyfall - Limited Edition Steelbook".

I've contacted our Product group who deal with this product for further information. Please note that while most issues are resolved within 5 business days, in some cases it may take longer for us to investigate. I will contact you again within 5 business days with an update. Please be aware that this is the maximum amount of time it will take for us to update you.

We’ll get back to you by February 06, 2013 with an update.

I hope this helps. We look forward to seeing you again soon.

Warmest regards,"