No se si esto debe ir aquí. Si no es así pido disculpas y lo cambian por favor.
Estoy intentando darme de alta en Play, pero me rechazan la tarjeta. Aseguro que dinero hay y que el banco no ha denegado nada. He seguido la guía que hay en el foro, pero nada.
Este es el e-mail que me envían:
Dear Customer
Thank you for your order with Play.com.
When we tried to process your credit/debit card it was declined by your bank. We
would ask you to please check all of the card details carefully.
Your CREDIT CARD may have been declined because the card number, expiry date or
start date is incorrect.
If you are using a DEBIT CARD the card number, expiry date or start date may be
incorrect. FOR Solo and Switch cards the issue number should also be checked.
If you have made any changes to your account details and have clicked the 'Save
changes' button we will automatically try to process your order again.
If you have checked your details and they are correct it may be that your bank
has declined your card as part of a random security check. In this situation
you will need to contact your bank to allow the card to be processed.
So you don't miss out and to get your order to you as soon as possible, we have
reserved the item you have ordered, and will dispatch it as soon as we can
process your card.
Kind regards
Play.com
Reconozco que mi fuerte no es el inglés, pero parece que la culpa se la achacan al banco o algún error en los datos. ¿No creo que sea por comprar en libras?
Si alguien me puede echar una mano se lo agradezco.
Gracias




LinkBack URL
About LinkBacks
Citar

.


