Cita Iniciado por Berhd Ver mensaje
Buenos dias,

Para las personas que han comprado un HD-XE1 en Directsale, os posteo una respuesta de esta empresa a otro cliente (en este caso, la respuesta publicada en un foro Inglés):


Dear Mr. xxx

We understand your concern but I will try to explain.

We can only communicate what Toshiba promises to us.

But everyone wants an exact moment of delivery.

We cannot give that, because we are depending on Toshiba.

There are enough players in Europe waiting to be delivered but Toshiba Japan has to give clearance to Toshiba Europe to bill these players to Toshiba BeNeLux so that they can send them to us.

This meeting with the Japanese people has been forwarded 2 times.

This week the meeting will take place.

In fact we expect most players next week, but because we can only be 100%sure when these players are in our hands, we say that it will take 2 weeks.

Otherwise the only thing that we will do for the next few weeks is answering scared customers.

We do understand Your concern, but we also promise that if we think that Toshiba will not deliver the goods, that we will refund your money and if you don’t trust it anymore, You can also cancel your order and get a refund.

We advise You to be patient for a little while longer and maybe you can post this message on the forums so that all the other customers get some kind of answer.

On the other hand: We will definitely not get any more players than the number that is already ordered.

With regards

Gijs
Directsale
Randstad 21-10
1314BL Almere
www.directsale.nl

La conclusión es que hay que tener paciencia y esperar. Y que no volverán a ofertar el HD-XE1

Saludos,

Berhd
Gracias Berhd por el seguimiento tan exhaustivo que le estas haciendo a esta gente. Llevaba dias sin conectarme y es entrar y tener toda la informacion a mano. Por lo que dices es posible quel mio salga en esa primera remesa, dado que lo compre antes que subiesen el precio, en los primeros momentos que se supo aqui de la oferta.

Habra que esperar y ver si las buenas palabras se convierten en actos.
¿A que correo de direct sale habeis escrito para solicitar informacion de vuestro pedido?

Saludos