¡¡flipante!!...me voy a buscar una de las que me han cancelado "por la cara" (para que nos entendamos) y le doy al botón de cancelar... vale, no pasa nada porque sigue estando cancelada... pero ahora recibo un email diciendo que no me la pueden cancelar porque "esta preparada para enviar" ...

literalmente esto es lo que me ponen:

Thanks for your request. Unfortunately it has not been possible to cancel your item(s) as it is being prepared for dispatch.

Your Order: 9902163
Quantity Title Price
1 Green Mile GBP 7.93

Once your order has arrived, if you no longer require it please refer to our returns policy on the website, at: http://www.thehut.com/. We will issue you with a refund upon receipt of your returned item.

We are sorry for any inconvenience this may cause.