Tema: [iTunes] Nuestros problemas con iTunes y sus películas...

Iniciado por 256k

No desinformemos, hay peliculas que han dejado de poder reproducirse por que van a meter nuevos masters y los antiguos no estan disponibles

De donde sacas eso?

Iniciado por Neoworld

De donde sacas eso?

Lo dijeron en blu-ray.com varias personas del foro que algunas de las peliculas como las de peter pan estaban inaccesibles por que iban a meter nuevos masteres

A su vez: Hay peliculas que no se pueden comprar, pero que estan ahi, vease la de "La momia" de 1999, que algunos la compraron y ya no se puede, Deadpool misma desaparecio de Itunes España durante meses y volvio a aparecer sin mas, pero nadie la perdio si la habia comprado

Por mi parte paso del tema, lo que he intentado es informar de algo. Que me acusen de desinformar en base a lo que digan en una web que no es apple...

Ya sabía yo.. En fin, lo dicho antes...

Copio de apple

In response to YouDontOwnITunesMovies

Apple Support is not here - this is a user to user technical support forum, and no one is trying to gloss over anything. In Apple's Legal Media Services Terms and Conditions, there are two bullets that clearly state your level of responsibility regarding your purchased media:

It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back up your Content regularly.

REDOWNLOADS

You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/en-us/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services.

As has been stated already. When you purchase your media, it is your responsibility to download it and keep it in a safe place. There is no guarantee that the item you have purchased today will still be available tomorrow, and if it isn't, there is no way to get it, and no way to avoid a new purchase if you must have the media.

All of your purchased media should be stored in your iTunes Library and backed up to an external source like Time Machine, if possible.

BTW - there is no "dishonesty" going on here. Apple has no control over what versions, releases, or other changes that go on in the media. If a media company decides to change something and call it a new version that you have to purchase separately, then that the distribution company. Apple does not make these changes.

It's your media, you are responsible for it. Put it somewhere safe, and you won't run into this issue.

Iniciado por Neoworld

Por mi parte paso del tema, lo que he intentado es informar de algo. Que me acusen de desinformar en base a lo que digan en una web que no es apple...

Ya sabía yo.. En fin, lo dicho antes...

Copio de apple

In response to YouDontOwnITunesMovies

Apple Support is not here - this is a user to user technical support forum, and no one is trying to gloss over anything. In Apple's Legal Media Services Terms and Conditions, there are two bullets that clearly state your level of responsibility regarding your purchased media:

It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back up your Content regularly.

REDOWNLOADS

You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/en-us/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services.

As has been stated already. When you purchase your media, it is your responsibility to download it and keep it in a safe place. There is no guarantee that the item you have purchased today will still be available tomorrow, and if it isn't, there is no way to get it, and no way to avoid a new purchase if you must have the media.

All of your purchased media should be stored in your iTunes Library and backed up to an external source like Time Machine, if possible.

BTW - there is no "dishonesty" going on here. Apple has no control over what versions, releases, or other changes that go on in the media. If a media company decides to change something and call it a new version that you have to purchase separately, then that the distribution company. Apple does not make these changes.

It's your media, you are responsible for it. Put it somewhere safe, and you won't run into this issue.

No seamos tan victimistas hombre que no ha sido para tanto eh

La musica si que desaparecia, pero por ahora no he visto ningun caso real de peliculas desaparecidas, si he visto que hay peliculas que han desaparecido de LA VENTA, pero el acceso sigue estando ahi (vease La Momia)

Iniciado por 256k

No seamos tan victimistas hombre que no ha sido para tanto eh

La musica si que desaparecia, pero por ahora no he visto ningun caso real de peliculas desaparecidas, si he visto que hay peliculas que han desaparecido de LA VENTA, pero el acceso sigue estando ahi (vease La Momia)

Y en este caso La Momia desaparecida no tiene nada que ver con La momia actual en venta porque parten de dos masters diferentes porque una era 4K y la que esta en venta es HD. Asi que no contaría como si fuesen lo mismo. Claro ejemplo de retirada de venta pero sigue accesible para los que la compraron.

Iniciado por IonAnder

Y en este caso La Momia desaparecida no tiene nada que ver con La momia actual en venta porque parten de dos masters diferentes porque una era 4K y la que esta en venta es HD. Asi que no contaría como si fuesen lo mismo. Claro ejemplo de retirada de venta pero sigue accesible para los que la compraron.

Pues eso digo, que la distribuidora (Universal en este caso?) puede decidir si quitar o no algo de la venta, quitaron La Momia de la venta PERO para los que la habian comprado, la dejaron accesible, es lo que digo

Lo de descargar tus copias es algo logico como todo contenido descargable igual que en una consola, si algun dia desparece la PSN de PS3, pues perdere TODO lo que no haya descargado en mi PS3 antes de el apagon..

Dear Daniel,

Thank you for contacting iTunes Store Support. My name is Gracie, and I am glad to assist you with your concern today.

I understand that your unable to download your purchased movie “Anchorman: The Legend of Ron Burgundy” from the iTunes Store with account xxxxxxx. I know how upsetting that can be. Let’s see what we can do for you today.

Daniel, if you don’t see what you want to download in the list, it may have been removed or modified since you purchased it, and no longer available for download. Thus, to confirm I’ve checked this movie on iTunes store and verified that it [this movie] is no longer available on iTunes store.

In addition, I know your files are valuable to you. As such, I encourage you to back up your purchases regularly as Apple does not offer protection for the loss of data. If at any time, your items need to be replaced, you can restore your purchases and other data from the backup and avoid the need to purchase replacement copies of your collection. iTunes makes the backup process simple, as explained in these articles: