Iniciado por repopo

Recibido 4 veces el mail de marras... lo mejor es que yo no la había pedido.

Yo también acabo de recibir el mail, aunque conmigo han sido más benévolos y sólo me lo han mandado dos veces.

Personalmente no voy a hacer nada porque el fallo no lo ves salvo que lo busques y paso de andar mandando la película de nuevo para UK con el consiguiente riesgo de pérdida. A continuación os pego el contenido del correo:

Dear Customer,

We are writing in relation to your order 202-2664370-10131** which contained the Blu-ray version of Saving Private Ryan.

We have been made aware of a manufacturing issue with this title you purchased from Amazon.co.uk.

The symptom of the fault is a minor tracking error from Chapter 15 that knocks the picture and sounds quality out of sync by 1/5th second.

To receive a replacement free of charge, please use the following contact details to exchange your original copy:

Freephone: 08000 852 613
or
Email: savingprivateryan.recall@technicolor.com

Once emailed or called, you will receive a freepost envelope to return the product, so you can exchange your copy for a new one.

Please accept our sincere apologies for any inconvenience this has created.

Warmest regards

Customer Service Department
Amazon.co.uk

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Saludos, El Nota.