Okay!
I talked to Sideshow Mike yesterday about the size of Hulk and all and here is part of that conversation to explain what happened...
me: Hi Mike.
me: I have a question regarding Hulk Comiquette...Kathy sent me an email about it today
Sideshow Mike: while I can see if I can help you
me: she told me that it is slightly smaller because of the changes on the final base
Sideshow Mike: that is correct
me: She said that it is 3/4 inch smaller making it 23 3/4 tall instead of 24 inches...
me: however, someone who received one measured at 22 3/4 inch, just above Indy PF
me: And looking at the comparison photos with Hulkbuster and even on the BSP with Scott, it looked much bigger
me: It is a great statue and you guys are the best at customer service, but I feel that the photos and video were a bit deceiving....
me: Sorry about it but I just want a bt of clarification
Sideshow Mike: believe me, it was not our attention to deceive you at all
me: I know
me: but the perception everyone had was it was a bigger statue.
me: It looked bigger on video and on photos
Sideshow Mike: the actual character, the hulk, did not alter as far as we know
Sideshow Mike: the picture that you sent earlier is a bad comparison because they are two different formats
me: I'm aware of the different formats, I'm just comparing to the BSP video and the Hulkbuster photo
Sideshow Mike: since we just started receiving and shipping these pieces, we have someone pulling them to compare the two right now
me: Look at the video again...it is very deceiving...
Sideshow Mike: the BSP , i have seen
me: also, if there were any changes on the base we should be aware of it way before shipping, don't you think?
Sideshow Mike: the photo i m look at right now but without the two pieces not in front of me I can't tell you if its changed
me: did you see the photo of one of the collector holding it..it looks way smaller than the video with Scott....
Sideshow Mike: The base image I believe is the same. It was the height that and depth of it that changed
Sideshow Mike: i did not, the only photo I have is comparing it to the indy and Jack
Sideshow Mike: tell you what though, if you receive the piece and are unhappy with it, i'll refund you in full
me: look....all I'm trying to say is that the perception was it was a bigger piece according to what was posted on your site and that we were not aware of any changes, as we should have been
Sideshow Mike: I'll notate your order so that it taken care of
Sideshow Mike: right now neither of us have seen the production piece first hand so let's wait until we do
me: I'm not unhappy with the overall piece, Mike, just disappointed of the information we got and the final product
Sideshow Mike: I totally agree with you.
me: I'm sure I'll like it but please let us know of any changes before hand and make sure Scott or whomever is doing the BSP video is beside the piece and not behind, giving the impression it is bigger....
me: thanks for your help anyway and have a great Thanksgiving
Sideshow Mike: we are trying to get all information out there as quickly as we get them, but we have barely received these pieces in.
me: it is a great piece......I saw it in person and was impressed....
me: thanks again Mike
Mike has always been very helpful and they seem to trying to figure out what happened but I tried to emphasize the importance of letting us know of any changes before hand, so people can have the choice of choosing to keep it or cancel it.
Having said that, after reading through everything and going through the emotions, I think personally we overreacted a bit and although we had good reason to do so, most of us did not get the piece to make a real assessment of it and then give our opinion. He is big if compared to 1/5 comiquettes but not compared to PFs, which is the case with the above picture.
If it looks anything like what I saw at ComicCon, there's no way anyone will be disappointed and after looking at the Con photos, I realize it was not as big as I thought. I think at the end of the day my biggest beef with the whole thing is the comparison photos to Hulkbuster and the BSP video that made this piece look way bigger that it is......
I hope this helps, I'm looking forward to receiving it and to hear your reactions once you have it in hand
Cheers
Bear
