Ayer recibi un nuevo correo de Daniel Campisi que basicamente me ponia esto.
Dear xxxxxxxx,
Thank you very much for your patience and we apologize for our delayed response. We are sorry for the problems regarding your Black Orc Premium Format Figure. Unfortunately, due to circumstances beyond our control, we have not yet received our full allotment of replacements to satisfy the exchange requests received for this piece. As such, we have added your information to a waitlist for when a new batch of replacements arrive. Our production team is working hard with our manufacturer to see if we can get these replacement pieces as soon as possible, and we will keep you updated on the progress of these replacements by email.
Because we are not able to provide you with an exchange for your item, and if you do not wish to be placed on the waitlist, we can offer you a full refund for your damaged item. If this is what you would like to do, please let us know and in a separate email you will receive instructions on how to return your item.
Again, we thank you for your patience and apologize for this inconvenience. Please let us know how you would like to proceed or if you have any further questions.
Asi que desgraciadamente a los que nos toque esperar repuestos de esta pieza, nos tendremos que armar de paciencia, lo que es lo mismo deben estan sobresaturados en intentar servir reemplazos y me hace pensar que no debe ser la unica pieza.