Problema con dvd.co.uk
Llevo intentando que me acepten la tarjeta dos dias y la respuesta es siempre la misma:
Thank you for your order reference xxxxxxxxxxxxx
Unfortunately, we are unable to supply your order because:
Our request to debit your credit card was declined. Your card issuer does not supply us with any further information as to why this might have been, and we suggest you contact your card issuer to determine the cause. We have kept your order on file but marked it as dormant. If you resolve the credit card problem and wish us to re-run your card, please contact us at
orders@dvd.co.uk. Alternatively, if you prefer to reorder using an alternative card, we ask that you place the order again through our site in the usual way.
The card number you supplied us with when you ordered was a Caja de Ahorros de Mediterraneo MasterCard card; ending xxxx.The expiry date was xxx, xx. Ifthese details are incorrect, please update your details via this link
http://www.dvd.co.uk/account.asp. We recommend you only reconfirm your credit card number via the link or by phone/fax.
He probado a cambiar los datos como unas 8 veces pero siempre me mandan el mismo mensaje. He cancelado el pedido y vuelto a pedir a traves del Internet Explorer y también me lo han cancelado.
La tarjeta funciona correctamente ya que he realizado pedidos con ella, uno esta misma mañana. ¿Alguna sugerencia?.
Un saludo.
Edito: Despues de hablar con el banco, parece que el problema esta en el CVV que era incorrecto. He pedido un duplicado de la tarjeta a ver si asi se resuelve.
