Hi Aetherion Community,
We are entering the final stretch! To keep our logistics on schedule, please complete your survey and tax payments ASAP. We will begin exporting and organizing address data on April 19 at 4 PM(PDT). Please note that any surveys completed after this date will be processed in our next batch, with shipping expected to resume in mid-May.
We’ve compiled this FAQ to address the most common questions:
---
Q: How is the shipping sequence determined?
A: Your shipping sequence is determined by your Backer ID within your specific region. However, if you do not complete your survey within this 7-day window, your shipment may be delayed and moved to a later batch, as we can only process your order once we have your confirmed details.
---
Q: Can I change my shipping address after submitting the survey?
A: Please note that once you submit your survey, your shipping address and information are final and cannot be modified. Our team is currently exporting and organizing the shipping data to begin the fulfillment process. Please double-check all details before hitting submit to ensure your Aetherion arrives safely.
---
Q: Why is VAT/Sales Tax being added now?
A: This is a legal requirement for the UK, EU, US, CA, and other regions where tax collection is mandated by local policy. Please note:
Tax Calculation Base: The tax is calculated based on the final net amount you actually paid. For Deposit users, please note that the tax is applied to the total after your deposit discount has been deducted. Please keep in mind that Sales Tax/VAT is a separate requirement. While you won't be charged for customs, regional Sales Tax/VAT still applies and should be settled within the survey to avoid shipping delays.
Price Advantage: Kickstarter pledges are net of tax. Even with the tax added, your total cost is still significantly lower than future local retail prices.
---
Q: Who handles tax refunds or invoicing for the VAT/Sales tax in the EU/UK/US/CA?
A: Contact Kickstarter Support directly at help.kickstarter.com. Since Kickstarter is responsible for all tax-related support and processing for this transaction, they handle all support and documentation. Click "Contact Us" and provide your transaction details for assistance.
---
Thank you for your incredible support—let’s get these surveys finished!
— The AWOL Vision Team
A partir del domingo 19 empezaremos a saber fechas de entrega!!!